The CEO of Fast Forward Express Ltd., Ritchie, reached out to me when none of the Courier solutions on the market could meet his requirements. Sitting down we decided on a web application that would perform not only scheduled deliveries, but client invoicing, online payment processing, employee payroll, complex online pricing, and much more.
Customer-Centric Solution: Translated business requirements into deliverable software solutions, significantly enhancing operational efficiency and customer satisfaction.
Automated Pricing: Developed a logic-based pricing engine and automated pricing system, improving transparency of line items for highly adaptable and variable pricing schemas. Notable achievements: created custom geofencing support and parsing of human-readable mathematical equations to support variable costs.
Data Security: Implemented robust data backup protocols, enhancing data security and reliability.
Routing Efficiency: Created a dispatcher interface using Google Maps for real-time delivery visualization and optimization.
User Access Control: Developed a granular permissions system, improving user security and customizability.
Innovation: Introduced an online platform for customers to request deliveries and view and print invoices, reducing both paper use and business costs significantly, and increasing customer engagement and enjoyment.
Frontend: React, Javascript, Google API, Jest, Bootstrap, Material-UI
Backend: Laravel, PHP, Apache, MySQL, Linux, Git, PHPUnit, RESTful API
Cloud/Other: AWS, Stripe, Pusher, Postmark, Google Ads
Willowglen Systems runs SCADA (Supervisory Control and Data Acquisition) for industries such as pipelines or light rail (LRT). Personally I was responsible for the maintenance, troubleshooting, and support for the Ottawa LRT line during my first tenure. During my second tenure, I joined the team modernizing their Scada offering by migrating from a monolith to a horizontally scalable containerized solution.
Standardized Deployments: Developed Keycloak authentication deployment scripts, automating deployments and reducing inconsistencies both in development and production.
Data Integrity: Created a comparison tool for database transition, ensuring system-critical data accuracy.
Agile Methodologies: Championed AGILE and scrum practices, improving product delivery and team collaboration.
Backend: C, C++, SqlLite, Keycloak, Redis, Docker, Kubernetes, Ansible
Other: Agile, SCRUM
ProNavigator helps insurance organizations centralize, manage, and deliver on-demand information to sales, service, underwriting, and brokers/agents.
Deployment Efficiency: Halved deployment times by overhauling the routing system.
Knowledge Sharing: Implemented a Subject Matter Expertise matrix, facilitating faster onboarding.
Reporting Optimization: Reduced customer reporting runtimes by a factor of 10.
System Design and Code Smells: Refactored a 10,000 line API monolith and broke it into model-based extendable files.
Backend: Python, AWS, Lambda, Datadog, FastAPI
Frontend: React, javascript
Other: Agile, SCRUM, Bitbucket
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